PRACTICAL PROBLEM SOLVING

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1. 25 DECISION SCIENCE I E Menjawab Masalah Apa Dalam menjalankan pekerjaan sehari-hari, kita akan menemukan banyak masalah. Jika masalah tersebut tidak dipecahkan, akan mengganggu operasional sehari-hari, dan dalam jangka panjang dapat merusak kinerja bisnis. Oleh karena itu kita memerlukan metode praktis untuk memecahkan masalah-masalah tersebut. Dalam praktik, masalah sehari-hari yang muncul di tempat kerja ditangani oleh tim yang dibentuk khusus untuk memecahkan masalah- masalah tersebut. Manfaat Apa Yang Anda Peroleh Setelah selesai mengikuti program ini, peserta diharapkan mampu: • Memahami setiap proses dalam pemecahan masalah dan pengambilan keputusan secara berkelompok • Memimpin atau berkontribusi dalam proses pemecahan masalah dan pengambilan keputusan sehari-hari di tempat kerja Apa Saja Yang Dibahas • Identifi kasi masalah utama di tempat kerja • Analisis penyebab • Sumbang saran solusi • Memilih solusi terbaik • Penyusunan rencana tindakan • Implementasi solusi dan antisipasi Siapa yang Perlu Ikut Staf, Pemimpin Tim, Supervisor Price: IDR 4.800.000,- Problems To Be Addressed In performing our daily jobs, we always encounter with many problems. If the problems unsolved, it will disrupt daily operation and in the long run will obstruct business performance. We need, therefore, a practical methode to solve the problems. In practice, the daily problems emerged in workplace are handled by a team which is establihed specially for solving them. Objectives Having attended this program, the participants are expected to be able to: • Understand the process of problem solving and team decision making • Lead or contribute in daily problem solving and decision making in the workplace Subjects Covered • Identifi cation of main problem in the workplace • Root cause analysis • Brainstorming for possible solutions • Selecting the best solution • Action plan development • Solution implementation and problem anticipation Who Should Attend Staff, Group Leaders, Supervisors 03 PRACTICAL PROBLEM SOLVING Support with e-learning program.

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